Health Hotlines for Moms

The text4baby service includes phone numbers to connect subscribers to resources. Below is the full list of hotlines including in the text4baby service.

Text4baby should not be used as a substitute for medical advice.  Your questions should be directed to a health care provider. If you feel this is an urgent matter, you should contact 911 or seek emergency care.


American Association of Poison Control Centers

The American Association of Poison Control Centers provides free, 24-hour assistance to anyone in the 50 states, Puerto Rico, The Federated States of Micronesia, American Samoa, and Guam. Poison centers provide poison expertise and treatment advice by phone.  All calls to a poison center are answered by a medical professional trained to answer questions about poisons.

Back to Sleep Campaign, National Institute for Child Health and Human Development
The Back to Sleep campaign began in 1994 as a way to educate parents, caregivers, and health care providers about ways to reduce the risk for Sudden Infant Death Syndrome (SIDS). This campaign has been successful in promoting infant back sleeping and other risk-reduction strategies to parents, family members, child care providers, health professionals, and all other caregivers of infants. Callers can order materials about how to put baby to sleep safely or ask questions.


CDC  INFO/Vaccines for Children
Callers can request information on immunizations and connect to the Vaccines for Children (VFC) Program, which helps provide vaccines to children whose parents or guardians may not be able to afford them. A child is eligible for the VFC Program if he or she is younger than 19 years of age and is Medicaid-eligible, uninsured, underinsured, and is American Indian or Alaska Native.

Child Care Aware
Child Care Aware© is the nation's most respected hub of information for parents and child care providers. A program of the National Association of Child Care Resource & Referral Agencies, Child Care Aware® helps families learn more about the elements of quality child care and how to locate programs in their communities. The toll-free hotline is staffed by highly-trained and friendly Child Care Consumer Education Specialists who offer both parents and providers invaluable information about child care, and referrals to local Child Care Resource and Referral agencies where they can receive individualized assistance

Child Seat Inspection Locator, National Highway Traffic Safety Administration
The National Highway Traffic Safety Administration, part of the Department of Transportation, provides a service for consumers to locate a child safety seat inspection station nearest to them. Certified technicians will inspect the child safety seat and show parents how to correctly install and use it.

888-396-3937 (888-396-EYES)
InfantSEE®, managed by Optometry's CharityTM - The AOA Foundation, is designed to ensure that eye and vision care becomes an integral part of infant wellness care to improve a child's quality of life. Under this program, AOA optometrists provide a comprehensive eye and vision assessments for infants within the first year of life regardless of a family's income or access to insurance coverage.
Website: provides information about Medicaid and CHIP services for families who need health insurance coverage.  These programs are designed to be affordable for families who are not able to afford health insurance coverage in the private market or do not have coverage available to them.


Job Accommodation Network (JAN)
JAN provides free, confidential technical assistance about job accommodations and the Americans with Disabilities Act (ADA). JAN also provides information about accommodations during pregnancy.


National Breastfeeding Helpline, National Women’s Health Information Center
The National Breastfeeding Helpline from the Office on Women’s Health has trained breastfeeding peer counselors to provide support by phone. The counselors can help answer common breastfeeding questions. They can also help callers decide if they need to see a doctor or lactation consultant. The Helpline is available for all breastfeeding mothers, partners, prospective parents, family members, and health professionals seeking to learn more about breastfeeding.

National Domestic Violence Hotline
The Hotline is a nonprofit organization that provides crisis intervention, information and referral to victims of domestic violence, perpetrators, friends and families. The Hotline serves as the only domestic violence hotline in the nation with access to more than 4,000 shelters and domestic violence programs across the United States, Puerto Rico and the U.S. Virgin Islands. The Hotline is toll-free, confidential and anonymous. It operates 24 hours a day, 365 days a year.

National Lead Information Center
The National Lead Information Center (NLIC) provides the general public and professionals with information about lead hazards and their prevention. NLIC operates under a contract with the U.S. Environmental Protection Agency (EPA), with funding from EPA, the Centers for Disease Control and Prevention, and the Department of Housing and Urban Development.


Organization of Teratology Information Specialists (OTIS)
The Organization of Teratology Information Specialists (OTIS) provides information to patients and health care professionals about exposures during pregnancy and breastfeeding. Callers can speak directly with a counselor.


Postpartum Support International (PSI)
Postpartum Support International is dedicated to helping women suffering from perinatal mood and anxiety disorders, including postpartum depression. They also work to educate family, friends and healthcare providers so that moms and moms-to-be can get the support they need and recover. PSI's toll-free Help Line, in English and Spanish, serves more than 100 callers a month and refers callers to appropriate local resources.
This toll-free telephone number connects you to counseling and information about quitting smoking. The number routes the caller to resources in his/her state. Help is also available via live chat online.

U.S. Consumer Product Safety Commission Hotline
The U.S. Consumer Product Safety Commission is an independent federal agency whose mission is to "protect the public against unreasonable risks of injuries and deaths associated with consumer products." The agency has jurisdiction over about 15,000 types of consumer products. Consumers can call with product safety complaints and product-related injuries.

U.S. Fire Administration
The U.S. Fire Administration provides information on how to develop a fire safety plan and tips for keeping families safe.


U.S. Health Resources and Services Administration Maternal and Child Health Bureau’s Helpline
The Maternal and Child Health Bureau, through the Health Resources and Services Administration, connects callers to local free or low-cost medical care.


U.S. Substance Abuse and Mental Health Services Administration’s National Helpline
The Helpline is a confidential, free, 24-hour-a-day, 365-day-a-year, information service, in English and Spanish, for individuals and family members facing substance abuse issues. This service provides referrals to local treatment facilities, support groups, and community-based organizations.

WHYHunger’s National Hunger Hotline
The National Hunger Hotline connects individuals in need to emergency food in their community, government assistance programs, and various social services. Walking the middle ground between referral service and crisis counseling, the Hotline makes every effort to provide its callers with whatever it is they may need, be it the phone number to a SNAP office (formerly the Food Stamp Program), a listing of local food pantries, or simply a compassionate ear.